Terms and Conditions

Welcome to Onivia jewels. These Terms and Conditions outline the rules and regulations for the use of Onivia jewels Website, located at oniviajewels.com. By accessing this website, we assume you accept these terms and conditions. Do not continue to use ojjewels.com if you do not agree to take all of the terms and conditions stated on this page.

1. General

  • These terms and conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
  •  By using our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Products

  • Onivia Jewels sells jewellery products, specifically 18k gold plated, anti-tarnish stainless steel jewellery. 
  •  We attempt to be as accurate as possible in the description of the products, but we do not warrant that such descriptions or other content are accurate, complete, reliable, current, or error-free.

3. Pricing

  •  All prices listed on the website are in INR and are subject to change without notice.
  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

4. Payment

  • We accept the following forms of payment: UPI, COD,Debit/Credit Card,Netbanking
  • By providing a payment method, you represent and warrant that you are authorised to use the designated payment method and that you authorise us to charge your payment method for the total amount of your order (including if any applicable taxes and other charges).

5. Shipping and Delivery

  • Shipping costs will be displayed at checkout. Delivery times are estimates and commence from the date of shipping, rather than the date of order.
  • We are not responsible for delays caused by the courier or customs clearance processes.

6. Returns and Refunds

  • We accept returns of the only product which are being found damaged while unboxing and to initiate a return you should have the proper unboxing video of the product then only the return will be initiated from our side.
  • If the product is eligible for the return then only you will get a refund after deducting the shipping charges . Money will be refunded in Your account in 7 days.
  •  To initiate a return, please contact our customer service at Careoniviajewels@gmail.com. Refunds will be processed to the original method of payment.

7. Privacy

  • Your submission of personal information through the store is governed by our Privacy Policy.

8. Changes to Terms and Conditions

  •  You can review the most current version of the Terms and Conditions at any time at this page. 
  • We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website.If you have any questions about these Terms and Conditions, please contact us at Careoniviajewels@gmail.com.